Terms of service

Effective Date: 01 July 2025

Welcome to CleanCrunch! These Terms and Conditions (“Terms”) govern your use of our website www.cleancrunch.co(“Site”), operated by CleanCrunch Foods Pvt. Ltd. (“CleanCrunch,” “we,” “our,” or “us”). By accessing or using our Site, you agree to be bound by these Terms.

If you do not agree with any of these Terms, please do not use our services.

1. Use of Website

• You must be at least 18 years old or under the supervision of a parent/guardian to use this website.

• You agree not to use the Site for any unlawful or unauthorized purposes.

2. Products & Pricing

• All products listed on the Site are subject to availability.

• We reserve the right to discontinue or change specifications and prices without prior notice.

• Prices are listed in INR and are inclusive of applicable taxes unless stated otherwise.

3. Orders & Payments

• When you place an order, you agree to provide accurate and complete information.

• We use secure third-party payment gateways to process payments. We do not store your payment information.

• Your order is confirmed only after successful payment and acknowledgment from our team.

4. Shipping & Delivery

• We aim to dispatch orders within 1–3 business days. Delays may occur due to unforeseen circumstances.

• Delivery timelines may vary by location.

• Shipping charges, if applicable, will be notified at the time of checkout.

5. Returns & Refunds

• Due to the perishable nature of our products, we do not accept returns.

• If your order is incorrect, damaged, or expired on arrival, please contact us within 24 hours of delivery with proof (such as photos).

• Refunds or replacements will be processed at our discretion.

6. Intellectual Property

• All content on this Site — including images, logos, product names, recipes, and design — is the intellectual property of CleanCrunch.

• You may not copy, reproduce, or distribute any content without our prior written consent.

7. User Content & Reviews

• By submitting reviews, feedback, or any content, you grant CleanCrunch the right to use, display, and promote this content for marketing purposes.

• You agree not to post offensive, false, or misleading information.

8. Limitation of Liability

• CleanCrunch will not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or services.

• All products are consumed at your own risk. Please read ingredient lists carefully in case of allergies.

9. Force Majeure

We are not responsible for delays or failure in performance due to events beyond our control, such as natural disasters, strikes, lockdowns, pandemics, or transportation issues.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in [Insert City, e.g. Bhubaneshwar].

11. Changes to Terms

CleanCrunch reserves the right to update or modify these Terms at any time. Continued use of the website means you accept the changes.

12. Contact Information

For any questions or support, please contact:

CleanCrunch Foods Pvt. Ltd.
Website: www.cleancrunch.co
Email: info@cleancrunch.co